What our services will look like going into May

April 29, 2020

Dear client or family,

I am continually monitoring the various sources of information (Panhandle Health District, Department of H&W and Governor Little’s informational briefings) to help us prepare for the ongoing impacts from COVID-19.

The Department of H&W is asking us to use our best clinical and professional judgement to minimize risk for both our clients and our staff. They are asking us to continue to use telehealth options whenever possible. I know we have clients and staff that have high risk factors and will be needing to continue Telehealth options for a long time to come.

I will be having staff call you by phone in the next 2 weeks to start assessing your preference for the delivery of your therapeutic services.

In the meantime, our office remains closed to client’s in the building.

When we do start more face to face contact, there is a list of health questions my staff will be utilizing for themselves and clients prior to starting a session. Obviously if anyone is sick, the session will not occur at that time.

We will also be utilizing outdoor activities and outdoor spaces as often as possible for some of the support services.

This will be a team approach between you and your staff.

Please continue to reach out if you are in crisis or if you have any questions. I am at work daily and return calls very quickly.

Thank you so much for everyone’s patience during this public health emergency.

Jenny Brotherton- Manna

Owner, NICMH


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1717 Ontario St . Sandpoint, ID . 83864